Privacy Policy
At Whittles Publishing Ltd., our watchwords are quality, value, and professional customer service and within the latter is our privacy policy. We wish to gain and keep the trust of our customers and contacts and can state categorically that we never have, nor will, trade e-mail or address data, or pass such data on to any third party. Nor will we rent data to any company for any purpose.
This privacy policy expands upon this statement and provides further details regarding how and when we collect personal information and how it may be used, and importantly how it is kept secure.
Data collected
We collect the minimum necessary data which may include name, address, e-mail address, all of which enables us to provide you with requested information, supply an order or provide information that is likely to be of interest to you.
Using cookies
As on most websites, our website uses cookies to collect information. These are small files placed on a user’s computer to facilitate further visits to our site. They aid the effective operation of our website and help you shop online with us. They may also be used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.
Our website uses:
Session cookies which let us track which items a visitor has added to their basket.
Some Google Analytics cookies track site visitor statistics. This enables us to see the number of visitors to our website and this information is totally anonymous. It is not possible to determine visitors’ details and no third party would be allowed to access the analytics.
Disabling cookies
Cookies can be disabled by altering your website browser settings. Most browsers are set to accept cookies but it is straightforward to change the preference to decline cookies.
How we use information
In general, information is used to improve our website and its functionality for the visitor, and to send occasional e-mails containing information about new products, special offers or other information which we hope you may find of interest. This will only happen if you have opted in to receive information from us.
Mailing lists
At various points of contact with Whittles Publishing your details may be included, with your consent, in a mailing list. We use only essential and minimal information to send you details about new books that may be of interest or special offers that are forthcoming. We often use a third–party provider such as MailChimp to distribute e-mails or newsletters. This enables us to monitor statistics about the numbers of e-mails opened, clicks, etc. using standard industry technology. Further information can be found in the MailChimp privacy notice.
Security
We treat your data and its security very seriously. All data are protected by several levels of security – physical, electronic and organisational – ensuring that information is as safe as it can be. Every effort is made to ensure that all data is kept as secure as possible.
Access to your personal information
If you wish to view, amend or delete your personal data please contact : jennas@whittlespublishing.com
Removal/opt out/unsubscribing
You can elect at any time to have your data removed, opt out of mailings or newsletters and to unsubscribe to offers. This can be done by unsubscribing through the MailChimp facility, by emailing us or by responding appropriately to an e-mail received.